CostaCoffe decided to use Wi-Fi signpost, one of many modules of MobileSYSTEM. Their goal was to establish a long-term contact with their customers and get their opinion on the offered products and services. Realized solution enables customers, just before they connect to a public Wi-Fi network at their favourite coffee shop, to look at the menu. The customer can look at the current menu and also at information from the coffee world. There is also a possibility to use the club benefits.
For the company CostaCoffe it is very important to get a feedback. Thanks to this tool, each customer can quickly and easily provide his own feedback. MobileSYSTEM Social Net is used with a great success and function as a simple aggregator of the social networks and provide an overview of all activities on the social networks. The solution is available without installing or downloading any application, on the contrary CostaCoffe can vary the offer according to their actual needs.
CostaCoffe got an important piece of information about the number of visitors in cafes, their behaviour when connecting to the Internet, branding and visibility of their posts on social networks. Another benefit was a valuable feedback. This all they got after the analytical evaluation of the provided data.