The reservation system lets customers book and rebook by themselves – from a phone, any time and from anywhere. The company manages all appointments in one place and sends confirmations and reminders automatically.
Reservations for services, conferences and training
Customers use one system to book a service appointment or a place at a conference or training session.
Reservations for rooms, buildings and vehicles
Besides services, the system schedules rooms, buildings and vehicles, giving the company one view of resource availability.
Attendance, registration and shared calendars
Bookings can be connected to Google, Microsoft and iCal calendars and supplemented with attendance and registration records.
The client needed to let customers book services while retaining visibility of appointments and availability.
The solution had to reduce manual booking arrangements and support communication with customers before an appointment.
We designed a booking system in which customers select an available appointment and the company manages bookings in one place.
The system can connect with automated SMS or email messages for booking confirmation and reminders.
Templates for confirmation and reminder messages can be configured to the client’s requirements.
Bookings were arranged with customers by hand, and appointments had to be entered in the calendar. Keeping track of availability took effort, and confirming or reminding customers of an appointment required further communication.
Customers choose a free slot themselves from their phone, any time and from anywhere, and change or cancel the booking if needed. Confirmations and reminders go out automatically by SMS or email using configurable templates, and the company sees all bookings in one place.
The reservation system links bookings for services and resources with automated SMS or email confirmations and reminders. Customers choose, change or cancel appointments themselves, and the company has all bookings in one place.
Customers open the reservation system on their phone at any time and from anywhere, choose an available slot and create the booking themselves. The booking is saved directly in the system, where the company manages it alongside all other appointments, so nobody has to enter it in a calendar by hand. Customers can change it later just as easily. The system can also be connected to Google, Microsoft and iCal calendars.
The system handles bookings for services, conferences and training as well as scheduling resources such as rooms, buildings and vehicles. It also supports attendance records, registrations, shared calendars and shift and holiday planning. Bookings can be connected to Google, Microsoft and iCal calendars, and the company sees all appointments clearly in one place.
Once a booking is made, the system automatically sends the customer a confirmation by SMS or email. A reminder can be sent the same way before the appointment. Message templates are configured according to the client’s wishes, so the texts match how the company communicates with its customers and nobody has to send them by hand.
Yes. Booking management is part of the system, so customers can change or cancel their booking themselves without having to arrange it with the company again. The change is reflected in the overview where the company manages all bookings in one place, keeping appointments and availability up to date. Customers can also receive confirmations and reminders by SMS or email.