Give customers and business partners one place for orders, documents and access to your services. We will create a custom portal that connects your internal systems into one functional whole and makes their information and services available in a clear online environment. Customers can handle routine requests whenever they need to, giving your team more time to develop business relationships.
Partners and customers can access orders, accounts and relevant information online.
Features and portal usage are designed around specific partner and customer requirements.
The portal can integrate with CRM, SAP, APIs and relevant external systems.
Partners and customers can handle orders, accounts and information online.
Functions and journeys reflect the needs of specific user groups.
The portal can connect to CRM, SAP, APIs and external systems.
Accounts, loyalty programmes and communication can share one portal.
Relevant documents and information are available in one environment.
Portal workflows use business information and connected systems.
Monit develops portals tailored to the needs of partners and customers rather than applying a one-size-fits-all solution.
Portals can connect with APIs, CRM, SAP and external systems to support workflows that depend on existing business information.
The portal can support B2B ordering, e-commerce functions and self-service processes for customers and partners.
Portals can include loyalty programmes, educational content and sharing of relevant documentation.
The portal is designed around required functions, partner or customer processes and the relevant services or information.
Design the portal structure, main screens, roles and functions around the needs of partners, customers and internal teams.
Define the integration approach according to available interfaces, connected systems and project requirements.
Implement portal functions, workflows and integrations within the scope of the approved design.
Set up content, user roles, permissions and the materials needed for each user group.
Launch the portal with a limited scope, validate roles and workflows with key users, and provide the materials needed for adoption.
Validate how the portal and connected features work in operation, incorporate feedback and resolve identified issues.
Continuously refine functions, content and integrations as the needs of the company, partners and customers evolve.
Together, we can define the required portal functions and relevant system connections.
A dedicated digital environment for business partners that provides access to relevant services, information and transactions.
Customer accounts, ordering and online self-service processes in one place.
Educational portals and sharing of relevant documentation and information.
A digital self-service environment for business partners and customers, connected to ordering, account, document and business systems.
Security, data access and user permissions should be defined according to the portal's purpose, users and connected systems.
Data handling requirements are considered when portal features connect to company and external systems. User accounts and access can be designed according to required roles and portal functions.
The technical solution, hosting model and security requirements depend on the project scope and existing environment.
The portal can integrate with CRM and SAP systems where this is required for customer, partner or ordering processes.
Relevant external systems can be connected to support the required functions and business workflow.
Custom API integrations can connect the portal with relevant CRM, SAP, e-commerce, accounting, production, warehouse or external systems where supported by available interfaces.
B2B and B2C partner portals are custom online platforms for partners, business customers and end customers. They provide access to self-service functions, ordering, customer accounts, documents and relevant information.
They are for companies that need to give partners or customers a dedicated digital environment for ordering, account access, documents, education or other self-service activities.
The portal is designed around required functions and business processes. It can connect users with relevant information, account functions, orders, documents and integrated internal or external systems.
Implementation depends on the portal scope, required functions, integrations and existing systems. A specific timeframe should be agreed for the individual project.
Yes. Portals can integrate with APIs, CRM, SAP and relevant external systems where suitable interfaces and project requirements are available.
Yes. The portal's functions, user roles, workflows, content and integrations are tailored to the company's partners, customers and business processes.
Yes. They can support manufacturers that need digital ordering, partner access, customer accounts, document sharing or connections to relevant business systems.
The support arrangement depends on the agreed project scope and the operational requirements of the portal.
Yes. Portals can include loyalty programmes, educational content and sharing of relevant documentation.
User accounts and access can be designed according to the required roles and portal functions.
Custom API integrations can connect the portal with relevant CRM, SAP, e-commerce, accounting, production, warehouse or external systems where supported by available interfaces.